Questions and Answers

If you’ve got a question that hasn’t been answered here, get in touch with us through the Contact page.

What’s on your playlist?

For all of our stations you can see the music we’ve played recently, and search by track name, artist, and time played, from the Playlists page.

Why should I get an Absolute Radio Account?

With an Absolute Radio Account, you’ll get fewer ads and more music when you listen online. You'll also be able to listen to higher quality audio, plus the air will smell sweeter, small woodland creatures will frolick at your feet, and you’ll never again bite the inside of your mouth while eating. You can sign-up today for free.

How can I listen to your stations?

Our main station is available on DAB digital radio, online, TV, on our free app, and a few other ways too. You can also listen on 105.8FM in the London area, or on 1215AM nationwide. Many of our other stations are available on DAB nationwide, and they’re all available on our free app and online. To find out all the ways you can listen to each station, visit the station page for 60s, 70s, 80s, 90s, 00s, 10s, 20s, Classic Rock or Absolute Radio.

Meat Loaf said that he would do anything for love except ‘that’. What is ‘that’?

Good question. Each verse of the song lists two things that Meat would do for love, and one thing that he would not. ‘That’ in each instance refers to the thing he would not do from the preceding verse. A detailed explanation, including a full list of the things Meat will not do, is available as part of the song’s Wikipedia entry).

What are you doing to protect my privacy?

This is incredibly important to us, because it’s incredibly important to you. Read our privacy policy.

I can’t hear you!

That’s not technically a question but we’ll answer it anyway. If you are having trouble listening through our online player, we recommend running through our handy checklist to see if you can identify the problem. If this doesn’t get you listening, it will provide us with a bit more information to try to help you.

Check that your computer or amplifier is not set to ‘mute’ and that the volume is turned up. If you are not sure, see if you can hear system sounds or audio from other applications.

If you are using external speakers or headphones, check that they are working and plugged in correctly.

If you are still experiencing problems, send us an email by selecting either the 'I can't listen online' or 'Radio transmitter engineers' depending on whether you're trying to listen online or on radio.

In order for us to help you as quickly as possible, your email should explain what you are seeing on your screen, including any error messages. It also helps us if you include information about the type of computer you are using, the operating system and web browser.

I want to listen to Absolute Radio 90s in the car, what’s the frequency Kenneth?

Absolute Radio 90s, is available on DAB radio across the UK. You could get a DAB digital radio fitted in your car, or if you have a smartphone you could use our free app, which has a handy 'Car mode'!

Can I listen on my mobile phone?

Yes! Well, not if it’s one of those bricks that businessmen from the 80s lugged about. But if it’s a smartphone, have a look at our free app.

Why do you always repeat the same songs?

Wow, you must listen to us a lot – thanks! We actually play more unique songs than most radio stations out there and we're the only UK radio station with the No Repeat Guarantee which means you won't hear the same song repeated from 9am - 5pm. So the closest you're likely to hear 1 song repeated across your work day is about 8hrs apart. That's bearable, right? Please note, due to the way in which we're programming Absolute Radio 20s, this station won't be included in the No Repeat Guarantee.

I’ve lost my password! Can you remind me what it is?

Well, no. We don't know what it is either, because we encrypt it. However we can send you a new password. Click the link on the Sign in window that says ‘reset your password’. When you receive your new password, log in and change it to something secure and memorable to you.

How do I complain?

Absolute Radio, and our sister stations, are governed by OFCOM. We are under obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

If you hear something you think is wrong, please write to us. We’d like to help put things right:

The Programme Director, Absolute Radio, No.1 Golden Square, London W1F 9DJ

If you’re still unhappy after contacting us, you can make a formal complaint to OFCOM:

Ofcom Contact Centre, Riverside House, 2a Southwark Bridge Road, London SE1 9HA

Tel: 0845 456 3000 (local rate) or Email: contact@ofcom.org.uk

How can I eat six cream crackers in a minute without dying?

Aside from choking, the major issue you’ll encounter is that of dehydration. Many people attempt to rehydrate with a glass of water, however this is a mistake as the crackers will form a glue-like paste. The trick is to keep the crackers to the sides of the mouth, avoiding the tongue. Please do not attempt any of this.

What should I do if my reception is being ruined by a pirate radio station?

Absolute Radio broadcasts on frequencies allocated for our use by OFCOM. If an unlicensed radio station is making it difficult for you to tune in to Absolute Radio on FM then you should notify OFCOM from the OFCOM website. Arrrrr. http://ask.ofcom.org.uk/help/radio/pirates

How can I get my music on Absolute Radio?

Absolute Radio has a tight playlist policy, and only a small handful of tracks get added each week, usually from established artists or those signed to major record labels. However, we’re always keen to hear new bands and new music. If you’re sure that your tracks would sound good on Absolute Radio, then by all means send us your CD, for the attention of the ‘Head of Music’. We cannot accept MP3s, or other online formats, and we cannot return any materials you send us.

How can I get a job at Absolute Radio? Do you do work experience?

From time to time we advertise opportunities to work here at Absolute Radio. Details of all available roles are posted at the Bauer Media Group website. We offer a work experience scheme to students who are over 16. Interested?

Who’s in charge of all this?

Absolute Radio is run by Absolute Radio Ltd., a subsidiary of the Bauer Media group. They do all sorts, but are in no way related to TV's Jack Bauer.

Absolute Radio

Mr Jones by Counting Crows

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